Permanent Online Casino Manager
NOTE: This job listing has expired and may no longer be relevant!
Location : NotSet.
Our client is a leading operator within the US iGaming scene and a leader within the New Jersey market. Due to their continued focus on driving the interactive business, a vacancy exists for someone to head up their online casino offering. The role will involve overseeing day-to-day operations of the Casino vertical including full P&L responsibility and overall management of Casino products. Driving and supervising front-end product development across desktop and mobile platforms in cooperation with external suppliers is an important part of the role. The role also holds a strong marketing focus and candidates essentially must have a strong understanding of campaign marketing and promotional activity. The main aim of the role is to develop and grow the customer base and increase revenues leveraging every element of the customer journey.
Key duties and responsibilities:
Performance reporting for the Casino offering.
Stay current and knowledgeable on the global Casino landscape however, focusing on New Jersey.
Work closely with software providers to deliver product roadmap in line with deadlines
Monitor requests and suggestions from the Casino community – be the voice of the player within the marketing function, and the organization at large.
Liaise and train other departments (i.e. customer service) to ensure awareness of upcoming events and promotions.
Create, and execute targeted promotions.
Design test plans to improve the Casino offering by introducing new games always measuring player response, and monitoring the competition.
Drive awareness of key games metrics within the organization. Work with marketing team to set goals for performance improvement. Full reporting on performance of promotional activity to aid decision-making and to assess effectiveness of all initiatives.
Actively drive registrations towards established player participation goals, and report to the Director of On-line Gaming on performance against goals.
Ensure all offers and promotions are of the highest standard, quality and are always on-brand.
Work closely with CRM to manage and develop the Casino user experience and promote the user experience and player journey throughout the team and the whole company.
Work with the Director of On-line Gaming to set annual budgets and targets for Casino.
Manage expenditures against the budget, and be prepared to suggest creative alternatives to drive desired player behaviour.
Collect and generate new product ideas, and enhancements to existing products, synthesizing requests from both internal and external requestors.
User acceptance testing of new Casino features and functions.
Work closely with the rest of the marketing team, to generate and implement promotions and campaigns.
Communicate scope and timelines of products and features and set expectations.
5+ years experience working in the online Casino industry including sound knowledge of the software (B2B) providers and the mainstream competitors.
College Degree preferably in business related or quantitative disciplines
Ability to create business cases and specifications
Excellent understanding of product development processes and concepts
Experience of using product management tools is advantage
Data-driven and detail-orientated with good analytical and problem-solving skills
Must have a strong interest in Gaming and vast knowledge of Casino.
Good communication, organizational and interpersonal skills
Proficient in Microsoft Office
Methodical, focused and highly organized with attention to the details of execution.
Act as a leader and team player and have the ability to work with people in all levels of the organization.
Uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business
Dynamic, personable, action and results oriented
Self-motivated, quick learner and creative thinker
You must have a US passport, green card or have a current and valid right to work in the US. Sponsorship to work in the US is not offered. Citizens from countries with reciprocal trade agreements (Canada, Australia etc) may apply and a fixed-term contract could be offered to the successful candidate if from one of those countries.
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